Report a Map Improvement with ALK MapSure
We are continuously working to enhance ALK Maps to provide the best possible navigation experience. Help us improve specific areas more quickly by reporting a road or address that is missing or needs updating in the form below. Map update requests are only applicable for the U.S and Canada.
- Before submitting your map improvement request, please check to see that your CoPilot Live is up-to-date with the latest maps. Learn how
- If this is a software related issue, please contact our Support team at www.copilotlive.com/support.
- Report a road or address that needs updating through ALK MapSure and we'll fix it in our next MapSure map upgrade.
- POIs (Points of Interest) are not part of the MapSure service.

ALK MapSure Service Eligibility
MapSure map updates and improvements are only available for certain navigation products and models.
If your product does not appear in the list below then it is not eligible for the MapSure service. We welcome your map update request, however please be advised you will not receive a map update for your product.
- CoPilot Live Premium
- CoPilot Live Premium HD
- CoPilot GPS
- CoPilot Truck
